First Aid Cardiff follows the HSE recommendations and guidelines for all our first aid training courses. The content of all our first aid courses follows the HSE guidelines and meets the current standards for first ad practice, class sizes are appropriate and take into account the needs and capabilities of those undertaking any training.

All our instructors are fully qualified to a high standard and are up to date with all the latest HSE information and first aid technology. They have real first aid emergency experience and bring this to the classroom. Read more about our instructors on the about page

All our instructors have taken a first aid trainer course which includes high level first aid training and the level 3 award or above in Education and Training which also enables them to teach in any post 16 establishment. As part of good practice we keep them updated with any changes that occur in first aid as recommended by the HSE. Some instructors hold the higher teaching award PGCE (Post Graduate Certificate in Education).
We have a system of quality assurance which all our clients can inspect if they wish. The competence of our trainers and assessors is regularly reviewed and we have a regular in-house training programme. We have a designated individual who takes responsibility for quality assurance, including assessing the skills of trainers/assessors at least once a year.

We have a course evaluation procedure that includes feedback from students after each course; a complaints procedure; a mechanism for keeping a detailed record of assessments for each student and store those records for at least three years after the course is completed; enough well-maintained equipment that allows students to complete their training and assessment within the appropriate contact hours; where training is provided in blocks, these blocks are not less than two hours in duration and ensure the candidate has completed the course and the assessment within a reasonable time frame, ie for 3-day FAW – 10 weeks, 2-day re qualification FAW – 6 weeks, and EFAW – 3 weeks.

For candidates for training who have learning or communication difficulties we will make reasonable adjustments to accommodate their learning needs; where candidates have a disability, we will make reasonable adjustments during the period of training. However, at the final (summative) assessment stages the candidate must demonstrate their first-aid competence without assistance of any kind.

Does the first-aid training course cover an appropriate syllabus?
First aid at work – we provide a syllabus as recommended by HSE. The training and assessment face-to face contact hours are at least 18 hours (not including breaks) over a minimum period of three days.

First aid at work re qualification – we provide a syllabus covering the same topics as those in the initial first aid at work course. The training and assessment face-to-face contact hours are at least 12 hours (not including breaks) over a minimum period of two days.

Emergency first aid at work – we provide a syllabus covering the topics as recommended by HSE. The training and assessment face-to-face contact hours are at least six hours (not including breaks) over a minimum period of one day.

Emergency first aid at work re qualification – the syllabus and duration of this course are the same as for the initial EFAW course, ie six hours, not including breaks.